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Terms & Conditions


Acceptance by Amimed Direct Ltd, Unit 20, Garrick Industrial Estate, Irving Way, London NW9 6AQ (hereinafter called the Company), of any orders placed by the customer (hereinafter called the Customer), shall constitute a contract between the Company and the Customer upon subject to the following Terms and Conditions to the exclusion to the extent permitted by law of all other warranties and conditions expressed or implied by law or otherwise. The company shall be deemed to have accepted an order upon delivery of the goods in performance of the order. The customer shall be deemed to have accepted the terms and conditions of the company by placing the order.


Prices and delivery terms are without engagement and may be subject to variations without notice. All goods are subject to Value Added Tax at the prevailing rate.


A Carriage charge of £10.00 will be levied on orders under £200.00 unless otherwise arranged.


Payment is due by the 25th of the month following the date of invoice. The account will be deemed to be overdue in the event of non-payment by the date due.


In case of non-payment of the account by the due date, orders will not be assembled, and the account suspended, without further notification.


The Company reserves the right to charge the Customer interest at a rate of 2% per month for every month on the amount which remains overdue, and further legal and administration fees should the account default.


Title of Goods shall remain with the Company until payment for all goods supplied has been received. If the customer fails to comply with the Terms and Conditions as indicated then the Company is entitled to enter without prior notice any premises where Goods owned may be and repossess them so as to discharge any sums owed to it by the Customer under this or any other contract.


Conditions for return of goods, which are the subject of complaint, are as follows:


a) Any stock for return, for whatever reason, must be authorised by the Company.


b) Goods must be returned within 4 working days of receipt and be accompanied by the appropriate returns form with an authorisation number


c) Any shortages must be reported within 2 days of receipt of the delivery. Zero discounted lines and fragrances may not be returned for credit in accordance with MHRA regulations.


The direct line for credit authorisation is 020 8203 3203


A credit note will not be issued unless the above criteria are met.

Please click here for a copy of our Terms & Conditions

To open an account please click here to access a new account form. Please complete and return.